Terms & Conditions
The access and the use of the bessiehide.com website requires compliance with all the terms and conditions listed below. We kindly ask you to read this document with particular attention before ordering any kind of product through our online shop on the web.
By placing an order in bessiehide.com, you thereby declare that you accept the terms and conditions.
You can return items within 14 days of receipt. Please see our Returns Policy for exclusions, conditions and method of return.
The correct receipt of the order is confirmed by our company by email, sent to the email address supplied by the customer. This confirmation message will contain date and time of order and the customer order number to be used in all further communications with our company. The message will include all data entered by the customer, all the information regarding the characteristics of the goods, the indication of the price, payment methods, the delivery charges and the applicable taxes. The customer must report any necessary corrections. In case of non-acceptance, our company will ensure a timely notification to the customer.
Delivery of goods
The goods will be shipped as soon as the payment will be received and verified and as soon as all the documents will be ready.
This operation, usually, takes only few days (even if it could happen that some payments are checked within a longer time) and articles are shipped within a week from the day of the confirmation of the payment by Bessie Hide.
This is valid only when the purchase has to be shipped within European Union (except Switzerland).
If the item has to be shipped to a country outside European Union (or Switzerland), it will be dispatched from 7 to 10 working days from the day of the payment confirmation (it could happen that some payments are checked within a longer time).
Shipping cost is FREE per item worldwide, but there are the some exception regarding to shipping destination. Shipping to Africa is 18$ as well as shipping to south America. Shipping to Europe is free except Switzerland -10 $. All the costs concerning the receipt of goods in the destination country (taxes, documents, and importing certificates requested by the individual customs of some extra-European countries, which may vary from country to country), must be paid by the buyer, who is warmly recommended to get all the relevant information from the customs authorities of his country concerning the laws regulating export permits for goods made of exotic leather (we recommend to verify it before placing an order), and the costs of customs clearance that, we remind you, must exclusively be paid by the buyer.
We always aim to ensure that all details, descriptions and prices appearing on this website are accurate, but from time to time errors may occur. While we try to accurately represent the colour of an item in our photography representation of the item may be affected by the settings of the computer on which it is viewed.
All text, graphics, photographs or other images, logos, slogans, trade names or word software and other contents on the website of bessiehide.com (collectively, "Content"), belongs exclusively to bessiehide.com or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by bessiehide.com, without bessiehide.com's express prior written consent.
Right of Cancellation
If you are not satisfied with your order, we will accept the return of items that are in new, unused condition, with original tags attached and original packaging. Any return made by post is at your own cost and risk. Before returning the items to us, you have a legal obligation to keep the goods in your possession and take reasonable care of them.
Credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s). You should receive an email confirming the completion of return processing.
You have fourteen (14) calendar days starting on the day after you receive the goods, to cancel your contract in writing by email to firstname.lastname@example.org, following which you must return your order in full. Any return made by post is at your own cost and risk. Before returning the items to us, you have a legal obligation to keep the goods in your possession and take reasonable care of them. If you do not do this, we may have a claim against you for compensation. If your contract is cancelled in this way we will refund any payment made when ordering within fourteen (14) days of receipt of the returned goods. Once the goods have been returned, a refund for the agreed amount will be credited to the original method of payment.